Yes. The Free plan lets you chat with Harper for up to 250 messages per month, manage up to 10 patient profiles, and create up to 250 medical content pieces—no credit card required.

Consumer pricing starts at $14 /mo (or $9 /mo billed annually) for the Family plan and $229 /mo (or $199 /mo billed annually) for Harper AI Care. Annual billing saves roughly 35%. You can switch or cancel anytime in Settings. Most users find the Free plan sufficient. This plan is designed for families who want to coordinate the care of multiple loved ones.

Absolutely. We have Solo, Clinic, and Enterprise tiers tailored to medical professionals—starting at $19 /mo for Solo and $49 /mo for Clinic. They include EMR integration, HIPAA compliance, audit logs, and more. Contact sales from the pricing page for Enterprise quotes.

Yes. All paid consumer and professional plans come with a 14-day free trial—no charges until the trial ends. Downgrade or cancel anytime during the trial to avoid billing.

Yes. Toggle Monthly ↔ Annual in your billing dashboard. Upgrades take effect immediately with a prorated charge or credit; downgrades apply at the next renewal.

Harper encrypts data in transit (TLS 1.2+) and at rest (AES-256), runs in a HIPAA-compliant cloud, and supports optional Business Associate Agreements (BAA) on Harper AI Care and all professional plans.

No. Harper is an AI assistant—not a licensed physician. It helps you keep track of your medical information, provides educational content and helps you prepare for appointments, but it doesn't diagnose or prescribe. Always consult a healthcare professional for medical decisions.

In any chat or content screen you can ask the AI to create a new content piece. Harper can co-write medical articles, cite sources, and generate easy-to-read summaries. Publish privately to caregivers or as publicly available web pages.

No. Ambient Mode activates only when you explicitly start a session. Audio is processed on-device when possible, and transcripts are uploaded only for analysis you request. You can delete any session in Settings.

Yes—on professional tiers. Harper supports FHIR-based integrations with systems like Epic, Cerner, and Athena. You'll find setup instructions in the Clinic or Enterprise admin console.

We retain your data for 30 days in case you change your mind. After that window—or sooner at your request—all personal data and documents are permanently deleted from active systems and backups.

Harper AI Care is a new approach to healthcare - it is an AI centric approach to delivering care. It includes virtual visits (up to 5/month), AI-assisted lab and imaging ordering, AI-assisted diagnostics and chart reviews, and subsidized catastrophic health insurance. This plan is coming soon and designed for families who want comprehensive AI-powered medical care.

Group chat allows multiple family members or caregivers to collaborate with Harper simultaneously. Share patient updates, coordinate care decisions, and get AI insights in a shared conversation. Type @harper to ask the AI a question. Available on all plans with different limits: 250 AI messages/month on Free, unlimited on Family and Harper AI Care.